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MI-990805 We are a relationship company brought to life every day by our team's interaction with our customers. We are committed to connecting to and understanding our customer's wants, needs, worries, and cares. We are committed to lifelong relationships that grow and evolve as our customers' lives change and grow themselves. This will be achieved by providing exceptional customer care, superior insurance products, and services and always being there for customers when they need us most
Location
Dave Arce - State Farm Insurance Agent
25755 Goddard Rd, Taylor, MI
48180, United States
Hours
Reviews
4.8
339 reviews
5 stars
307
4 stars
12
3 stars4
2 stars3
1 star
13
What are people saying?
AI-generated from customer reviews
Agent Performance
Natalie received consistent praise for her professionalism, friendliness, and ability to find the best rates for customers.
Customer Service
Overall, customers reported positive experiences with the staff, highlighting their helpfulness and responsiveness.
Efficiency
Many reviews noted the quick and smooth process of obtaining insurance, with several customers mentioning same-day service.
Mixed Experiences
While most feedback was positive, a few customers expressed dissatisfaction with communication issues and policy management.
Recommendations
Numerous customers highly recommended the agency and specifically mentioned agents like Natalie and Elvina for their exceptional service.
- LHLaith Heqari1 day ago5.0The best people to deal with they are nice and knowledgeable I have been over 2 years with them and never have any problems and they will get you the best rate and answer your call and help you out Carmen you are the best
- KWKurt WyzorowskiNov 6, 20255.0Hi this Kurt w, Natalie was great with helping me get my insurance set up, super helpful and real professional with it, I would recommend speaking to Natalie if you need help getting insurance thru state farm
- TLTiger LoreOct 31, 20255.0Natalie and Krista are absolutely amazing! I should of switched to state farm years ago! Best policies and greatest team members in ever had the pleasure of working with!
- DJDarren JohnsonOct 24, 20255.0I was on a strict time schedule to insure a vehicle and I was blessed that Agent Hazar Knight answered the phone. Hazar’s knowledge of my account, her professionalism, her attention to detail and her interest in providing me the best rate possible were impressive. The aforementioned happened in a matter of hours, not days. I asked, she answered and educated; deal done. What more could a customer ask for? She demonstrated care and compassion, which resulted in completion. Darren F. Johnson AKA Satisfied Auto-Life Insurance Customer
- MMM MOct 24, 20255.0Natalie was the agent I worked with to get my quote. She was so nice and thorough when getting me a quote that best fit my needs within my budget. I would recommend her to anyone looking for insurance because she makes the process easy. Thanks again!
Frequently Asked Questions About Dave Arce - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.