Customer Service
Customers consistently praised the friendly, knowledgeable, and professional staff, particularly highlighting Jim and Dale for their exceptional service.
Efficiency
Many reviews noted quick turnaround times for repairs and services, often completed within a couple of hours.
Affordability
Numerous customers appreciated the reasonable pricing compared to competitors, particularly Thermo King, with many stating they received excellent value for the services provided.
Quality of Work
The quality of repairs and installations was frequently commended, with customers reporting successful resolutions to their APU issues.
Trustworthiness
Customers expressed confidence in the honesty and integrity of the business, noting that they felt they were not being overcharged or sold unnecessary services.