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IL-3000160051 Our Reason for Being: People and their financial service needs. Our purpose is to enrich the lives of the people we touch, by providing them with the highest quality of financial products and services in order to reduce risk. Cynthia Means State Farm helps individuals and families fulfill their goals and dreams by building a better tomorrow. Our culture is based on an unwavering belief in respect, integrity and compassion.
Details
- Requires appointmentNot available
- Online appointmentsAvailable
- Onsite servicesAvailable
- Wheelchair accessible restroomAvailable
Location
Cynthia Means - State Farm Insurance Agent
9245 S Ashland Ave, Chicago, IL
60620, United States
Hours
Reviews
4.8
228 reviews
5 stars
216
4 stars1
3 stars1
2 stars2
1 star
8
- DWDr WhooSep 17, 20255.05 Stars for Cynthia Means - State Farm Insurance Agent I’ve had the pleasure of working with Cynthia Means, and I can confidently say she is an incredible insurance agent. From the very first interaction, it’s clear that Cynthia is reliable, honest, and truly cares about her clients. The customer service she provides is top-notch — always attentive and responsive to my needs. The office is clean and welcoming, creating a professional and comfortable atmosphere every time I visit. I never feel like just another customer; Cynthia takes the time to explain everything thoroughly and ensure I’m fully informed. I would absolutely refer Cynthia to all my friends and family without hesitation. If you’re looking for someone who goes above and beyond, she’s the one you can trust.
- LJLawanda JonesSep 16, 20255.0I have been with Cynthia Means state farm insurance company since 2016 and will continue to stay with her company because she returns calls, sufficient and professional. I haven't had any problems with her company and found the staff to be friendly and polite. I live in southern Illinois, and have encouraged many of my friends to change insurance company to Cynthia agency, as their insurance person, because she is concern and most important she is a honest person.
- TRTracy RawlingsSep 16, 20255.0Cynthia Means is the ultimate professional and cares deeply about the customer service she and her team provide to clients. Every interaction I've had with the Cynthia Means Agency has been superb from the start to finish. Their extensive knowledge in the industry helps clients make the best decisions on what products are best for their life and goals. I highly recommend contacting Cynthia Means for all of your insurance needs!
- BSBarbara SavageSep 16, 20255.0I recently relocated to the Chicago area and was searching for new coverage after my previous company failed to meet my needs. That's when I connected with Cynthia Means, State Farm Insurance Agent, and I couldn't be happier with the experience. She was extremely knowledgeable, explained my options clearly, and guided me through the process effortlessly. Cynthia's professionalism, paired with her friendly and genuine approach, made me feel genuinely cared for and confident in my coverage. I highly recommend her to anyone in the Chicago area seeking an agent who consistently goes above and beyond to provide outstanding service and peace of mind.
- EBEve BentonSep 16, 20255.0I couldn’t be happier with the service I’ve received from Cynthia Means - State Farm! From day one, she and her staff been professional, knowledgeable, and incredibly responsive. They took the time to explain coverage options clearly, answer all of my questions, and always make me feel confident about my decisions. Whether it’s updating a policy or just needing quick advice, they consistently go above and beyond to make sure I’m taken care of. It’s rare to find someone who combines genuine care with top-notch expertise, but she does exactly that. I highly recommend them to anyone looking for an insurance agent who truly puts their clients first!
Frequently Asked Questions About Cynthia Means - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.