Professionalism
Many customers praised the professionalism and friendliness of the technicians, highlighting their clear communication and thorough explanations.
Service Quality
Overall, customers reported high satisfaction with the quality of work performed, noting that projects were completed efficiently and to a high standard.
Customer Service
While many reviews commended the customer service, there were notable complaints regarding billing practices and communication issues, particularly concerning estimates and follow-ups.
Timeliness
Most customers appreciated the promptness of service, with technicians arriving on time and completing work within the expected timeframe.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, citing instances of perceived overcharging and unexpected fees.