Currency Exchange ServiceMoney Order ServiceCheck Cashing ServiceMoney Transfer Service
West Suburban Currency Exchanges, Inc. (WSCE) is your neighborhood financial hub, serving the Chicago suburbs with over 25 convenient locations. Beyond just check cashing and money orders, we are a licensed agent for the Illinois Secretary of State, expertly handling all your vehicle license and title needs. Our commitment to "going the extra mile" makes us the leading provider of retail financial services, including Vehicle Licenses and Check Cashing. Visit our Carol Stream, IL, location to experience the WSCE difference today – fast, friendly, and just around the corner!
The worst customer service experience provided by cashier KIM. I wait patiently in a long line only trying to get $6 in quarters only to be met with a rude cashier telling me I need to pay a quarter just to get $6 in quarters. I am aware that they charge for rolls of quarters which is crazy work in itself but I understand rolling quarters is a job so got to make some type of money from it but for a cashier to tell me I need to pay a quarter just for an even exchange of $6 in quarters was outrageous. I visit plenty of currency exchange to get quarters specifically and was never met with that demeanor or verbiage of having to pay for even exchange of funds. Even after having a call customer service who knew the location well for bad and negative reports. The cashier still kept the same demeanor even after being informed by her Superior that 25 cents was not the correct charge and to provide me the service I should have already gotten 15 minutes ahead of time. I hope if I ever have to visit this location again I will not have to encounter someone such as Kim and the attitude and demeanor she presents while working in a customer facing business.
LB
luann binder
Sep 25, 2025
5.0
Kim is the best and I've seen her deal with many sorts of people she is honest and professional and definitely not racist
YB
Yeliz Bilgi
Sep 4, 2025
1.0
I asked a simple question, how much it will cost me to renew my license plate sticker. She only told me „our fee is $9.xx.“ I asked what my total would be, and she just hanged up on me 🥲 why? 🤦♀️
TT
Tinariwen Huun huur tu
Aug 7, 2025
1.0
The name is misleading. They do not take care of all your drivers license needs.
AV
Allisson Valenzuela
May 20, 2025
1.0
PSA: If you're Hispanic/Latinx, maybe skip this place.
Went in with my mom to get something notarized—despite the “Sorry No Notary” sign—because last time I came with my dad, it was fine. Figured I’d just ask politely if they’d have one another day.
Enter: Grumpy glasses lady. Hits me with the “We don’t do those here” in a tone that said, “are you illiterate?” Complete with exaggerated sign-pointing and judgy wide eyes. Like okay, ma’am, I saw the sign—not blind, just hopeful.
I say “thank you” (because manners), and she drops the most sarcastic “Sure, honey” like I just ruined her day by breathing. Lady, I’m a minor, chill.
Meanwhile, she’s practically giggling with the one white guy in the building but acts like everyone else is an inconvenience. Racism with a side of customer service failure? No thanks.