Business Details
About
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Cutler Bay store today.
Location
Cricket Wireless Authorized Retailer
19337 S Dixie Hwy, Cutler Bay, FL
33157, United States
Hours
Reviews
4.2
166 reviews
5 stars
124
4 stars
7
3 stars
8
2 stars2
1 star
25
What are people saying?
AI-generated from customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff members like Ahmad, Qasim, and Brian, highlighting their patience and knowledge.
Negative Experiences
Several reviews mentioned poor service at specific locations, including rude staff and issues with billing and overcharging.
Store Management
Feedback on store management was mixed, with some praising managers for their support while others reported negative interactions.
Product Knowledge
Customers appreciated staff who demonstrated strong product knowledge, helping them make informed decisions.
Overall Satisfaction
While many customers expressed satisfaction with their experiences, there were notable complaints about service quality and management at certain locations.
- RGRamon GarciaOct 11, 20255.0Muchas gracias Qasim
- LVLuis VargasOct 8, 20255.0Graias por ayudar Qasim Chico muy Bueno tiene exprencia
- AFAna FernandezOct 8, 20255.0Buena experiencia trabajar muy amable cusime
- DADaniel ArmenterosSep 22, 20255.0This guy help customers a lot 10 Qasim
- EWEartha WilsonSep 15, 20251.0The Cutler Bay location is the absolute worst! The customer service is the worst. The guy there that does not speak good English is so damn rude and will stop waiting on you if he feels he's going to make a sale. Stay away from this location at all cost. Go where you are valued as a customer.