Business Details
About
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Athens store today.
Location
Cricket Wireless Authorized Retailer
1838 Decatur Pike, Athens, TN
37303, United States
Hours
Reviews
3.9
215 reviews
5 stars
132
4 stars
16
3 stars
23
2 stars
8
1 star
36
What are people saying?
AI-generated from customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting Amber and Virginia for their exceptional service.
Staff Performance
Several reviews noted that employees went above and beyond to assist customers, with specific mentions of staff staying late to help.
Mixed Experiences
While many customers had positive interactions, some reported negative experiences, including unhelpful staff and long wait times.
Product Knowledge
Customers appreciated the staff's expertise in handling phone issues and providing solutions, although there were instances of staff lacking knowledge.
Store Environment
The atmosphere was generally described as friendly and welcoming, with some customers expressing a desire for more staff to reduce wait times.
- CSCarlos SotoSep 8, 20255.0Very grateful to Riven and her coworker for the attention they gave me, they really saved my day!! They are incredible girls!!
- RRRobertSep 8, 20255.0Great service ravyn is the best
- RSRandy SkilesJul 18, 20255.0Virginia. Help me out. Go see her in Athens TN
- BKBrently KiddApr 17, 20255.0Great service really appreciate yall