Business Details
About
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Madison store today.
Location
Cricket Wireless Authorized Retailer
413 Myatt Dr Ste A, Madison, TN
37115, United States
Hours
Reviews
4.1
170 reviews
5 stars
106
4 stars
22
3 stars
14
2 stars
12
1 star
16
What are people saying?
AI-generated from customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff members, particularly highlighting employees like Claudia, Brenda, and Milly for their exceptional service.
Management Issues
Several reviews expressed dissatisfaction with management, particularly regarding unresolved issues and perceived lack of support for customers.
Mixed Experiences
While many customers reported positive experiences, there were notable complaints about poor service and long wait times, indicating inconsistency in service quality.
Product Knowledge
Customers appreciated the staff's knowledge and assistance in selecting and setting up devices, although some reviews mentioned a lack of knowledge from certain employees.
Store Environment
The store was generally described as welcoming and pleasant, though there were occasional mentions of odors and cleanliness issues.
- MIMarcos IzquierdoSep 18, 20255.0Si me gusta te atienden de marabilla
- ARAndres RamírezJun 26, 20255.0Muchas gracias a Claudia por ayudarme con la compra de mi teléfono. Me explico todo y fue una gran ayuda. Fue muy amable y es muy agradable si van a cricket en myatt dr busca a Claudia .
- NOnicolas orozcoJun 26, 20255.0I had a great experience at 413 Myatt Dr today, Claudia was great help, my experience was incredible she helped me on every step on my new device she made me feel like family. Definitely recommend ask for Claudia.
- RRRocio RamirezJun 26, 20255.0I love this place, every time I go claudia young lady treats me with so much respect and she always helps me on everting I need, love it she makes you feel like family. 100 % recommended.
- JBJermain BrownJun 26, 20255.0I had a great experience at the Cricket Wireless store on 413 Myatt Dr, thanks to Claudia! She was incredibly helpful, patient, and knowledgeable. Claudia took the time to explain all my options clearly and made sure I got the best plan for my needs. Her friendly attitude and professionalism made the whole process smooth and stress-free. If you’re heading to this location, definitely ask for Claudia—she’s awesome!