With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Shelbyville store today.
Went in to upgrade my phone but they were extremely rude and unprofessional will not go back to the Shelbyville cricket ever again
CJ
Christina johnson
Aug 2, 2025
1.0
First I called at 6:15pm..said sorry I'm to busy..You'll have to did it tomorrow morning..Went in there at 10am..Said what are you needed..I said to get cricket as a phone company..He kinda half assed told us what we needed..So we went to out car, got to port stuff..Walked up to the door...Door was locked, after he know we were coming back in..Who the Hell only opens for 5 minutes then locks the door back? So we drove to greenwood..The people are amazing and he had us out in like 20minutes..I'm 110% happy with greenwood..I'm totally upset with Shelbyville
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SS
Stephanie Sayre
Aug 2, 2025
1.0
update: talked to some guy. told him i had no service and i was told from customer support to contact the store. first thing he says RUDLY was "well did you pay your bill?" i say yes i did. (automatic payments thank you) and then he goes well its your sim card. i completely hate that i switched companies to cricket. horrible service and horrible customer service recently.
no one will answer the phone been trying to call for days!