Customer Service
Numerous reviews highlight exceptional customer service, with specific praise for employees like David, Gailen, Juan, and Carson for their helpfulness and knowledge.
Store Environment
Customers appreciate the friendly atmosphere and cleanliness of the store, although some noted issues with strong odors.
Inconsistent Hours
Several customers reported problems with the store's hours of operation, indicating that the posted hours are not always accurate.
Product Knowledge
Staff members are frequently commended for their product knowledge and ability to assist with various phone and service issues.
Sales Practices
While many customers had positive experiences, some expressed concerns about upselling practices and issues with service plans.