Business Details
About
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Springfield store today.
Location
Cricket Wireless Authorized Retailer
2090C Olympic St, Springfield, OR
97477, United States
Hours
Reviews
4.7
318 reviews
5 stars
276
4 stars
17
3 stars
6
2 stars
7
1 star
12
What are people saying?
AI-generated from customer reviews
Customer Service
Numerous reviews highlight exceptional customer service, with specific praise for employees like David, Gailen, Juan, and Carson for their helpfulness and knowledge.
Store Environment
Customers appreciate the friendly atmosphere and cleanliness of the store, although some noted issues with strong odors.
Inconsistent Hours
Several customers reported problems with the store's hours of operation, indicating that the posted hours are not always accurate.
Product Knowledge
Staff members are frequently commended for their product knowledge and ability to assist with various phone and service issues.
Sales Practices
While many customers had positive experiences, some expressed concerns about upselling practices and issues with service plans.
- LQLillyann Quackenbush3 days ago5.0David was extremely helpful with purchasing a new phone! He was super knowledgeable about different plans and the best deal! Would highly recommend this location and especially David! Thank you so much!!
- AJAldo JordanAug 25, 20255.0It was almost closing time, but David came in clutch. He stayed to help me and my girlfriend get our new lines and phones. He explained everything concisely and clarified all my questions. Really cool and knowledgeable dude. Plus AC was nice and cold ;) Great service!
- BBBriannaAug 25, 20255.0David was amazing! He made sure things were thoroughly explained and maintained a friendly and very positive attitude throughout our time trying to get me set up with a new line, he did an outstanding job and made sure everything was convenient for me and was very helpful.
- JJJohnAug 14, 20255.0cricket on Olympic is awesome
- CMConnie MayAug 14, 20255.0Giselle went above and beyond on 8/13/2025 to fix my phone for me. She did a great job. We appreciate her and what she did for me.