Business Details
About
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Athens store today.
Location
Cricket Wireless Authorized Retailer
607 E Tyler St Ste 120, Athens, TX
75751, United States
Hours
Reviews
4.8
245 reviews
5 stars
230
4 stars
5
3 stars0
2 stars1
1 star
9
What are people saying?
AI-generated from customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like James, Angelica, and Jessica.
Problem Resolution
Many reviews highlighted the staff's effectiveness in resolving issues quickly and efficiently, often going above and beyond to assist customers.
Store Experience
The overall store experience was described as positive, with customers appreciating the welcoming atmosphere and the staff's willingness to assist.
Technical Assistance
Customers noted the staff's ability to help with technical issues, such as phone setups, repairs, and app installations.
Mixed Feedback
While most reviews were positive, there were a few mentions of poor service experiences, indicating inconsistency in customer interactions.
- ACANDRE CASALIOct 27, 20255.0My wife was trying to fix a problem and nobody helped her, she went on this store and Angelica was amazing, fix the problem with patience and action. She was incredibly.
- KTKatia TothOct 27, 20255.0I was trying to solve a problem with Cricket for two days but without success, I went to another store and they said they couldn't help me, I decided to try this one and an angel called Angelica solved everything, RLA was simply incredible, wonderful service, proactive and very patient.
- HDHarmony DebasitisSep 15, 20255.0Angelica at the front desk was super kind and very helpful!
- VTVsnessa TimmonsJul 27, 20255.0I really love the people who work here at Cricket in Athens, they are very friendly and helpful. Angelica was so helpful. I live in Tyler, Tx I.work in Athens, Tx and I rather come here when I'm at work . I love the cricket family in Athens
- JBJ BarJul 14, 20255.0Ported over from AT&T and Angelica was a great help thank you!