Credit Union of Colorado, SE Denver

Reviews

• LD

  Leah Dozoretz

  Aug 4, 2025
  2.0
  Couldn’t be more disappointed with the way Dan was treating my wife and myself. Pat was incredibly kind. If you insist on going to this location, do not deal with Dan.
• JS

  Jordi Enric Sannella

  Jun 18, 2025
  1.0
  Extremely Disappointing Experience at E. Iliff Location I arrived at the Credit Union of Colorado on E. Iliff Ave well within my 20-minute appointment window, only to be turned away, despite the branch being nearly empty and four employees, all loan specialists, standing around chatting. I was told by Dan that he couldn’t accept my appointment because “the computer wouldn’t allow it.” So now we talk to computers instead of people? Even after explaining that I’m about to deploy with the Army, they still refused to help. No effort, no flexibility, no respect. It’s incredibly disappointing to see a branch so unwilling to support its veterans—especially when they have the time and the staff to do so. This experience felt like peak laziness and a total disregard for customer service. I expected better from a credit union that claims to support the community. If you're military or just value being treated like a human being, I’d recommend going elsewhere.
• JJ

  Jennifer Jarmon

  Jun 6, 2025
  3.0
  The ATM has needed to be fixed/updated for years now. You can hardly see the screen & it takes a long time to load. If you go to a different branch ATM they will charge you. Loose loose situation. Hopefully they replace the ATM soon.
• TL

  Taylor L

  May 3, 2024
  5.0
  I could not of chosen a better credit union to join 7 years ago. Seriously the best!! They take care of me every time! This week my debit card was spoofed and I immediately got on the cards app and locked my card when i found the huge fraud transaction had gone through. I then called the after hours 1800 number to report my card stolen and the lady immediately turned the card off. I submitted a ticket on my mobile app using the helpdesk (which is always fast response) 👍👍and by 8:30am the next morning I had a response. At my lunch hour I walked into my branch on iliff and quebec and explained to the teller my issue and he looked at the back end of my account and we literally watched in real time the criminals at that very moment trying to fraudulently charge my card while we were standing there from amounts ranging from upward of $1200. I was in shock! They actually tried to charge my card over 75 times since the initial charge they were able to scam from me, and that was the only transaction that went through thank god I logged in and noticed and took action. ***My bank teller guy was awesome! All the bank tellers at my SE Denver location are very knowledgeable and helpful. Bank tellers get 10 stars!!!! My only issue with cuofco is having to google the after hours number to report my card stolen. Especially in a frantic state of mind of being robbed!! That 5-10 minutes searching for the number while still frantically in shock of being ripped off and robbed by a criminal is so hard to find and that couple minutes is so important. I was able to lock my card immediately though in the cards app which is what I did. I wish there was a button on my mobile banking app to just hit and boom card reported stolen. Also the cards app 1800 number is useless literally useless. If you want ANYTHING done its best to walk into your branch they will take care of you!!! So thank you all!