Awesome to work with! Quick turnaround time! Reliable!
LJ
Loni Jones
Aug 12, 2025
5.0
I have been using Creative Caps for the last 8+ years. Eva and her team are super talented, friendly, and easy to work with. Great quality and great service all around. Highly recommend!
JM
Janet McMillan
Jun 12, 2025
5.0
My company used them for our anual shirt and it was a great experience. They have so many different options of shirts and we could mix and match them so long as there were 12 of the same ink color on the shirts. We will definitely be using them again in the future.
DW
Dominic Whicher
Jun 9, 2025
5.0
Eva is great. She always helps us get what we need quickly for our work uniforms!
Frequently Asked Questions About Creative Caps Inc
What types of products do you offer for screen printing and embroidery?
We offer a wide range of products including t-shirts, hoodies, hats, bags, uniforms, and more. If you have a specific item in mind, let us know and we'll do our best to accommodate your request.
What is the minimum order quantity for custom screen printing and embroidery?
Our minimum order quantity is typically 12 pieces for screen printing and 1 piece for embroidery. We can discuss different options regarding your needs.
How long does it take to complete an order?
Our standard turnaround time is 10-14 business days from the time you approve your proof. Rush services may be available for an additional fee if you need your order sooner.
Can I supply my own garments for printing or embroidery?
Yes, you can provide your own garments for embroidery only. However, please note that we need to inspect the items to ensure they are suitable for the embroidery process.
Do you offer design services?
Yes, we offer in-house design services to help you create the perfect logo or artwork for your project. Our experienced designer will work with you to bring your vision to life.
What file formats do you accept for artwork?
We accept various file formats including AI, EPS, PSD, PDF, and high-resolution PNG or JPEG files. Vector files are preferred for the best quality results
What are your pricing and payment options?
Pricing depends on factors such as the type of garment, quantity, number of colors, and complexity of the design. We accept cash, local checks, and major credit cards. Contact us for a detailed quote.
Can I see a mockup before placing a full order?
Yes, we can provide a computer mockup before proceeding. This helps ensure you are satisfied with the quality and design before proceeding with the full order.
Do you offer bulk discounts?
Yes, we offer competitive pricing and bulk discounts for larger orders. Contact us to discuss your specific needs and receive a custom quote.
What is your return policy?
We strive for 100% customer satisfaction. If there is an issue with your order, please contact us within 7 days of receiving your items. We will work with you to resolve any problems.