Attorney Performance
Customers praised the attorneys for their dedication, effectiveness, and ability to secure favorable settlements.
Communication
While many clients appreciated the communication from certain staff members, there were consistent complaints about a lack of follow-up and updates from some paralegals.
Paralegal Support
Several reviews highlighted the exceptional support provided by paralegals, particularly mentioning their responsiveness and ability to guide clients through the legal process.
Client Care
Clients frequently noted the caring and compassionate approach of the staff, making them feel valued and supported throughout their cases.
Overall Satisfaction
The majority of reviews reflected a high level of satisfaction with the firm's services, recommending them for personal injury cases.