FL-L085826 Our mission is to become your insurance advocate for your insurance needs by establishing a personal relationship with you and helping you manage the risks we face everyday. We focus on Auto Insurance, Home Insurance, Renters Insurance and Life Insurance throughout the Winter Garden, area including Horizon West, Windermere, Clermont, Ocoee, Orlando, Apopka and Kissimmee, FL.
Alice was such an amazing help. Within less than 15mins she was able to clarify some of the policies that I needed to sign off on and was also able to help me save money on the coverage that I currently had will adding on a beneficial policy. I appreciated the transparency, and her willingness to genuinely help find what best suited me for the price that I was paying. Thank you again Alice!!!
PR
Paul Remington
Oct 27, 2025
5.0
Denise helped me find insurance for my mother. She made the process fast and painless.
GC
Glenda Concepcion
Oct 24, 2025
5.0
Michelle Mclendon Thank you so much for your help! As soon as I shared my issue with you, you jumped right on it and found me an amazing price. I really appreciate your hard work and dedication. ❤️
DR
Dianne Reilly
Oct 7, 2025
5.0
State Farm has a jewel with their office manager Michelle McClendon! She went over and above to help me sort out a complex issue with my homeowners insurance. I have had several interactions with her this year and she is the BEST!
NM
nancy marchese
Oct 2, 2025
5.0
I spoke with Samantha today 10/02/25 about reducing my auto insurance billing.
Samantha was very professional, friendly, and helpful in explaining the differences.
I appreciate her professionalism and taking the time to explain and review my
options!
A great asset to your team!
Frequently Asked Questions About Craig Martin - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.