Business Details
About
Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory Store
Stay a step ahead at your Cox Store in Virginia Beach. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.
Location
Hours
Reviews
3.7
598 reviews
5 stars
288
4 stars
95
3 stars
63
2 stars
32
1 star
120
- SJScott Jr4 days ago5.0Great service unlike in the past years
- MHMargie HarrisSep 5, 20255.0The store is great and helped me fix my phone! I wouldn't know what to do without them.
- TJTyler Ingram (Jolly)Aug 31, 20251.0Terrible service. Back in the early 2000s, sure. Never an issue. Today, the opposite. Quite honestly the worst service provider, worse than Comcast (who owns them!). Speaking as someone who had Comcast in the past, they are superior in almost every way. I have to suffer with this service as they are the only provider in my neighborhood. Service is constantly dropping, and their only solution is to turn your modem/router off and on again. And in many cases this is DAILY. GO WITH LITERALLY ANY ONE ELSE. They are overrated, overpriced, and over moronic. I once went to cancel their service and spent 3 hours on the phone. After several transfers and 2 disconnects, I said I was recording the call and they transferred me to someone who intentionally spoke so quietly I could not hear nor understand them. Afterwhich pointing out that I was recording the call did they "conveniently" fix their headset, I was finally able to cancel my service. To my great dismay, I have to use their service again as they are the only provider for my neighborhood. Quiet literally proving that their give little to no care to the customers under their monopoly on neighborhoods. They are so bad, people LITERALLY make apartment rental decisions and home purchases on the information oh who services the area. I have declined many apartments and homes myself over Cox being the only provider. I am stuck with them once more due to misinformation as to the providers of my home (which is Cox once again). There is a reason their name is Cox, rightly due to what they use against you on a regular and constant basis.
- TYTorch YtAug 18, 20251.0My WiFi has been going out very frequently. It crashed during my exam and I got a zero on it. I called and asked what was going on and they tried to sell me something else when I already have 2 gigs.
- JMjoseph mcguinessAug 15, 20254.0They're usually pretty busy at this location. They have enough staff to get to everybody fast though. Very helpful and polite. Good knowledge of their systems