Cox Store

Reviews

• AC

  Amanda Cowder

  Oct 26, 2025
  5.0
  I went into this location yesterday to switch my service from Verizon and also trade in my phone for a newer model. I had the utmost pleasure of working with Ty. I have to say, I’ve worked in customer service for 20+ years and Ty is truly amazing. He was super friendly, patient (I’m not the most tech savvy) and funny. I had to wait a bit (only like 15 minutes, this was not an issue) while my old phone was transferring data to my new one and when Ty was not helping other customers he would come over and chat. I truly enjoyed the conversation and that we shared interests in video games and other stuff. Anyways, I left smiling just thinking about how nice of a visit I had. Give this young gentleman a raise!!!!!
• AH

  Ashley Harris

  Sep 29, 2025
  1.0
  They did not answer the phone when I called they should just take the number off here
• KB

  Kendre Bell

  Sep 29, 2025
  1.0
  Fast internet and fast attitude I was calm and respectful got a slap in the face for it don’t answer the phones hang up on you and won’t offer you any services
• KS

  Kendre Shelby

  Sep 29, 2025
  1.0
  No communication costumer service is trash and they don’t treat people like people
• JP

  Jeanette Ploium

  Sep 22, 2025
  5.0
  This weekend I went to this Cox store and had the best service from Colin. He was patient and explained everything to me as he made the changes I needed. He even took the time to ask me questions to make sure I had the services I needed and never tried to upsell me on anything. This type of service is what we need more of