Cox Store

Reviews

• JM

  Janice m Mccoy

  2 days ago
  1.0
  The service with guys suck always trying to raise your bill . I’m going to be looking for a more respectful service after 27years of getting ripped off I’m over due on this shitty customer service
• RW

  Richelle Wiechelman

  Oct 18, 2025
  5.0
  We took our elderly mother in to the store today with many questions and we worked with Adrian. He was absolutely incredible and very patient with our mother. We worked with him for 2 hours. Thank you Adrian!
• AM

  adriana mills

  Oct 2, 2025
  1.0
  will never turn to cox again, they will tell you you pay the same price every time and then decide to slap a bunch of hidden fees on your bill. then before every month you apparently use all the data so they dont ask they just slap more data on and charge you for it. wont ever recommend cox again nor use them for internet.
• TO

  Tobias Dragon (Opportunist)

  Sep 16, 2025
  1.0
  Literally every experience I'd had with cox customer support has been awful. Do yourself a favor and get google fiber. It's sweeping across the area. It's much cheaper and faster. I went to cancel my service with them and they couldn't even price match the competition. I pay $70 a month with google and they came and installed everything for free. Google fiber internet also has no data caps. This is a predatory practice Cox was using because they basically had a monopoly in the area.
• OO

  Odin Oden

  Aug 23, 2025
  3.0
  In all honesty, you guys are becoming too expensive. Without my promotional discount I would be paying 215.00$ for a 2 gigibyte beyond fast and unlimited data. Making it 160.00 a month. While I have GFIBER access to my house after they layed the lines last year and im getting offers for 2 gigabyte, unlimited data for only 100.00. Literally the same exact internet for 115.00$ less. Make that make sense. I've seriously pondered just dropping cox and going with GFIBER only because nowadays like charging 215.00 for 2g wifi is insane. At what poiny is price gouging enough it doesn't become greed. Surely if a fiber optic company ram from GFIBER can let americans afford that then cox is messing up somewhere. You was ahead of the game and now your starting to finish last when everyone else realizes what they can save amd the heart ache of issues. Ibpay for literally the best internet you have and im constantly getting jumped in and out of my devices aaaaaaaand it's a new modem from panoramic 8 your fastest yet.... idk same service, 2 g unlimited, 1 has issues and is 100 dollars more while the other seems to now be the leading edge offering the same option for cheaper and a hair of a fraction of issues .. where would you go. Would you stay? Or drop what seems like too much money and problems. And offering to me to contact you through the typical email response.. does that really fix anything? When I started cox 5 years ago, I was paying 66 dollars. Is cox a Chinese ran entity? Are there hidden tariffs we dont know about or what because the only thing that seems beyond fast is giving me horrible internet issues and taking my money for it at double the price. That's what's beyond.