Cox Store

Reviews

• JN

  Jon Noble

  5 days ago
  2.0
  The actual internet service is okay (with maybe 1-2 outages a year). The customer service is terrible, especially if you're moving. Endless tranfers and repeating the same info to multiple service agents who can't handle the request. They wanted to charge me for sending out a tech when they had the problem on their end. I got a cheaper deal with Verizon who sent the Wi-Fi router the next day. It only took 10 mins to complete the setup.
• GG

  Garen

  Sep 19, 2025
  1.0
  Internet Not very reliable
• SD

  Sunny Day

  Aug 22, 2025
  5.0
  Many many thanks to the professional , helpful and great team of Cox store Vienna VA : Ms Mayra Baïza and Mr Cyrus. All the blessings 🤲 Khamboubi family
• CC

  Concerned Citizen

  Aug 11, 2025
  5.0
  The technician arrived right on schedule, professionalism evident in his demeanor as he set to work on installing the internet service. In just 90 minutes, he efficiently connected everything, demonstrating his expertise with each precise movement. However, he left a bit of a mess behind, neglecting to tidy up the workspace after completing the installation. Despite this minor oversight, I’m pleased to report that the internet has been impressively fast and remarkably reliable ever since.
• CC

  Cesar “Cesarinini”

  Jun 17, 2025
  5.0
  Muy amables ♥️