Cox Store

4.0
466 reviews

About

Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory Store
Stay a step ahead at your Cox Store in Portsmouth. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.

Location

Cox Store
1601 Frederick Blvd, Portsmouth, VA
23707, United States

Hours

Reviews

4.0
466 reviews
5 stars
260
4 stars
81
3 stars
41
2 stars
19
1 star
65
  • VG
    Vidar Ulf Gunnar
    Oct 7, 2025
    5.0
    Very friendly and helpful people 10/10
  • LL
    Locdpower
    Sep 16, 2025
    5.0
    Went in to drop off equipment. Excellent customer service!!
  • AW
    Aurora Wells
    Aug 20, 2025
    5.0
    Friendly service, was in to hand box back and out quickly.
  • AN
    Antoinette Newby
    Aug 8, 2025
    1.0
    Service sucks and it's been around so long that it should be the best of all. I can't believe Cox has so many issues it's RIDICULOUS!!!! I'm SO DISAPPOINTED
  • BH
    Brydi Heebner
    Jul 18, 2025
    1.0
    I am permanently disabled, with a chronic life long disease. But I am smart when a company is jerking me around and almost in-human. MY BILL DOUBLED AS IS 15% OF MY TOTAL SOCIAL SECURITY, I AM BELOW POVERTY LEVEL and they we’re won’t lowering my high cost and trying to sell me on a new phone services when I get my service through a plan with social services. I am getting a part time job with social services; but COX has no humanity or representatives that deal with seniors or individuals who are innocent with AUTISM or any other disorder or DISABILITY or no fault of their own. I can’t own a car, I can survive without that, BUT we all need Wi-Fi to survive!! I got cut off from a phone call with billing, and no one called me back. I AM CANCELING MY COX service as they have no mercy