Cox Store

Reviews

• TG

  Travis Gilbert

  3 days ago
  1.0
  Terrible service and worse customer service. Daily outages, zero support, some individual with zero knowledge reading off a script, even after you tell them you did the five listed steps online they are scripted to tell you again to waste your time. Absolutely just terrible customer service and company overall. Glad I’m switching!
• VB

  Vanessa B

  Sep 5, 2025
  1.0
  Very dishonest business services. I went through the sign up process and was told, "We have a contract with your complex, your box should already be in the apartment and ready for activation." They were a more pricey service for less internet speed, but because they had a "contract" with my complex, I obliged. Then I couldn't find my box and called my apartment only for them to be shocked and confused because they dont have contracts with ANY internet providers. I immediately called back that day, explained what happened and asked for my account to be closed. I was assured I was not an activated customer and wouldn't be charged, just to receive a $50 bill 2 weeks later. You cannot gain customers off of fraudulent practices.
• CK

  Candy Kingdom

  Jul 15, 2025
  5.0
  Great service . Clay helped me get set up .
• BK

  Brady Kasten

  Jul 10, 2025
  1.0
  Better customer service
• SW

  Sheri Weil

  Jul 5, 2025
  5.0
  Thank you Dustin Callegan for all of your help today, with equipment returns, as well as picking up new equipment. You were very helpful, and eager to make my experience a positive one. I appreciate you taking the time and explaining things to me. Well done!