Cox Store

Reviews

• MR

  marianna reese

  3 days ago
  1.0
  In the last 6 mos the internet is constantly down. is this ever going to taken care of! Had many service calls with still no resolution! They keep saying they are working on the problem and outages are be coming more frequent. I think it’s really time to change carriers after 40 years you would think you would get better service and customer service! Yikes going in the wrong direction indeed!
• DV

  dave vanik

  Oct 22, 2025
  5.0
  Went for wifi pods and was greeted at the door by Norman who helped me through the process he was very nice and helpful and made the visit very pleasant Thanks again for great service
• CC

  Camila Caetano

  Sep 16, 2025
  1.0
  The WORST customer service I've ever experienced. I changed my phone, and they basically are not able to give me a electric sem, and they asked me to change my number• The more basic thing one internet provider should be able to do is this! They couldn't explain me the reason why they can't keep my number• we still have internet with them, but after all these experiences, thinking about switching.
• SS

  Steve Sutton

  Sep 13, 2025
  1.0
  Sat in this store for 45 minuets while some lady kept asking the same questions over and over. So frustrating. All I need ed to do was pick up some equipment. There has to be a better way of managing time.
• JC

  Jay Champ

  Sep 11, 2025
  5.0
  Very friendly and knowledgeable staff. A little bit too much on the hard sell side, but they dismiss easily and get to the point. Very polite and communicated well.