Cox Store

Reviews

• TG

  Tami Greathouse

  Oct 26, 2025
  5.0
  Anelis was spectacular and she answered all of my family questions also made it easy getting new phones with cox. We are so excited to work with them.
• RP

  Raju Patel

  Oct 17, 2025
  1.0
  terrible service, even worse customer service. absolutely useless. 2 hour outage and counting--no resolution. $200/month is not worth it.
• SG

  Sergio “Gïïo”

  Oct 13, 2025
  5.0
  Super fast service. Walk in, sign in.. took 8 min to get my new router and get out of there tops. Make sure you have your ID folks.
• CB

  cmd bear

  Oct 11, 2025
  1.0
  I came into the store about two weeks ago tp pay my bill that was 131.36. Also I wanted my services transferred to a new address. The person who helped me quoted me a price of $178 and some some change. I wasn't happy about that nor was IO was happy about how I was treated by the cox employee and I posted about it. Now today I went o pay "another cable bill" and the guy who helped me today said my bill is going to be $237 dollars and some change. This is bs.
• PM

  Pam McNamara

  Sep 21, 2025
  5.0
  I entered the store on 9/18/25 late afternoon with trepidations. I was concerned that my previous challenges with my modem were not going to be resolved during this visit. Nereida greeted me. She listened attentively to my past experience and my concerns about losing service when I upgraded my modem. She treated me with respect, kindness, and compassion. She decided that my situation required additional support, so she shared my story with her manager, Freddie. He came over to provide more guidance and support. He educated me on what could have caused the problem and other issues that may have impacted the disconnect. He took extra time to make sure I understood my options. Together with Nereida, they made sure I left knowing that they truly cared. They provided me with a sense of confidence that this would be resolved. Thanks to their collaboration, combined with Julie, the tech on the phone who had the patience of a saint and exemplary problem solving skills, I am now using my upgraded modem. I am beyond grateful.