Business Details
About
Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory Store
Stay a step ahead at your Cox Store in Alexandria. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.
Location
Hours
Reviews
3.0
378 reviews
5 stars
149
4 stars
38
3 stars
20
2 stars
21
1 star
150
- VDVeronique DOREYOct 10, 20255.0Very nice and welcoming staff. Very professional and helpful.
- SNShakiba NegahOct 8, 20251.0I wish I could give them zero stars. The entire team was extremely disrespectful and showed no sense of customer service. They refused to help with a simple billing issue where I was overcharged. I was so frustrated with them and left the store helpless. They need to learn manners
- GGGinaOct 4, 20251.0Worst customer service ever! They never greeted me as I walked in or even so much as acknowledged me or as if I was even there. I will not be going to this store again unless it is to talk to a manager!
- BMBrian MurrayAug 20, 20255.0I was turning in my equipment for switching to Verizon. They were friendly and not pushy at all; even honestly respected decision. The way I was treated, I definitely would go back if Verizon isn't reliable. All three agents were busy, but I only waited 8 minutes to be seen. Store was clean and easy to access, plenty of parking available.
- EWeva webbJul 28, 20254.0Fantastic customer service. Shout out to Darrel