Cox Store

Reviews

• NN

  Nicholas Newsum

  5 days ago
  1.0
  Straight up; something needs to be done about the ability of a granted monopoly to be able to add hidden fees/charge for services and contracts not properly maintained or adhered to. Cox claims a debt of over $3,000 from over 3 years ago. I'm store can't provide any proof of debt. Instead, more than 10 minutes to receive an account number and ZERO proof of debt. No bills, no signed contract, no.dates of service??? And of course cox only sends people here who are cancelling or having issues so the workers are all on edge looking for a fight. For instance maintaining eye contact (only during direct conversation) I was accused of staring down. Lol approx 6'4" 250 lb light eye light skin male Cox EE, or the antagonistic looks they give each other create a toxic environment. Bruh, you should be embarrassed as a company for any of these actions let alone the 2 or 3 events I saw simultaneously together. Oh and BTW someone explain to me how a 65ish looking old man goes through a Gig of internet when he claims he doesn't use it. Just charging old people $15 tisk tisk.
• AB

  Atena Baghbanian

  Oct 22, 2025
  1.0
  Shitty service shitty staff. Don’t waste your time and just go to AT&T
• JL

  Jasmine Lopez

  Oct 11, 2025
  1.0
  I stopped by the store and the manager was rude and with a very bad tone. I came here as the technician came to my home and touch stuff even tho I asked him not to. He also connected to my modem. Speaks lots of the San Diego environment as the technician over the phone was great ... Seems very toxic environment. The manager Sam should be in rehab for anger management as words are just words to me. Lol
• BK

  Bill Kunster

  Oct 3, 2025
  5.0
  Simple. I needed to cancel cable service. They did it with no questions asked. And I was able to keep my bundle price for my phone and wifi.
• JU

  Joshua Utley

  Sep 21, 2025
  5.0
  They let your return your old equipment here unlike AT&T which makes you go to UPS who then tells you your scanned equipment isn't coming up in the system and that you'll be at-risk of paying $150 for each piece of equipment they manually enter into the system for return. Save yourself a headache. Go with COX.