Business Details
About
Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory Store
Stay a step ahead at your Cox Store in Williamsburg. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.
Location
Hours
Reviews
3.4
434 reviews
5 stars
185
4 stars
62
3 stars
36
2 stars
29
1 star
122
- ACAngry Customer2 days ago1.0I just ordered their service, the modern did not work, a technician visit was scheduled for today between 8 and 10 am. He didn't show up. I will cancel their service the moment I get a chance.
- AGAarin Glenn4 days ago1.0Absolute disaster. Contractor came out to look at installation, missed the first driveway (U shape driveway, just had 1 inch of rain) and decided to drive through the yard/mud tearing up freshly graded yard. He got mad and left. Then took 2 hours, multiple hang ups/recalls to get ahold of someone at Cox where you could understand more than 3 words of English before I was able to get an answer in 30 seconds. Between crappy contractors used and outsources helping, I give it ) stars (if it would allow). Focus on hiring better help, both within and contractors, crap help direct reflection of a crap company.
- SMShawn Murphy5 days ago5.0I was having major issues with Cox connecting internet to my home, I tried the customer service line and kept getting the same results. Missy Prado and her team was able to help me out and got the ball rolling in the right direction. I got the right people to finally come to my house and start solving my problem. Thanks so much!
- SPSarah ParkSep 22, 20255.0Big clean inside. Staff is efficient and polite. 10/10
- MNMichael NSep 16, 20251.0The fact that there are still internet companies trying to get away with data caps in 2025 is insane. It's robbery, really. Their prices seem okay until you realize you can only use it a limited amount and then the price basically doubles. Most other (better) companies don't do this any more. In fact, it's rare. It's false advertising and happens when your in areas with no other options. These guys aren't competitive or good. Just greedy. If another provider wants to bring fiber out here, please do. Everyone will likely drop this service run by greedy jerks that take advantage of people. You shouldn't have to second think downloading a game or have a panic attack if you accidently left a TV on.