Cox Store

Reviews

• M4

  Mc 4

  3 days ago
  5.0
  Went in to drop off one cable box and upgrade another, ended up with much more. David examined my account and called his manager Donald over to point out that I was missing available bundle discounts. This surprised me because I had asked about them when I signed up for Cox Mobile over the phone (Not at this store). David applied the discounts and helped me realize I was paying for several things I was not using. Bundles were applied, services dropped, and I left happy and looking forward to a much smaller bill. David and Donald were my heroes for the day.
• TA

  Tori Artis

  Oct 18, 2025
  5.0
  I came into cox cable to exchange my box for another one and I was already frustrated from the day before dealing with another rude,and nasty assistant manager her name is Kristen I was really thinking about canceling everything but came back Saturday and Vanessa Jasper just made me continue with my services her customer service was top tier I love how she communicated everything i had on my account she was just awesome and I really appreciate everything she did for me her conversation helped me understand everything thank you Vanessa Jasper you are AWESOME 👌
• AR

  Avery Reynolds

  Oct 18, 2025
  5.0
  When I went there to get my Wi-Fi unit, Mr. David made my experience amazing! He was knowledgeable, funny and made the process very easy. He also helped me to realize that what I was told from online wasn’t the same at the store so I came out with a better product for a cheaper price.
• YT

  Yvonne Turner

  Oct 8, 2025
  5.0
  Vanessa is excellent at customer service and she is very polite to everyone. I had a wonderful experience in the store and would recommend her to everyone.
• CE

  Caleb Evans

  Sep 24, 2025
  5.0
  David H is one of the most helpful people there. twice I have come in and each time he has given extremely helpful advice and ended up being able to fix most of the issues I had been having.