Cox Store

3.8
294 reviews

About

Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory Store
Stay a step ahead at your Cox Store in Pensacola. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.

Location

Cox Store
9409 Hwy 98 West, Pensacola, FL
32506, United States

Hours

Reviews

3.8
294 reviews
5 stars
153
4 stars
43
3 stars
30
2 stars
12
1 star
56
  • MF
    Michael Franklin
    Oct 19, 2025
    5.0
    Customer rep was very polite and knowledgeable
  • VM
    VALERIE MORGAN
    Oct 15, 2025
    5.0
    Always friendly and great services at affordable prices!!! ATT does not compare.....
  • EM
    Eileen Molina
    Oct 3, 2025
    5.0
    Customer Service at the store is amazing. Alexandra is terrific. She explained everything in detail and said If I still had questions to give her a call. She offered mobile service, i was there for only internet. She was not pushy about the mobile service that caught my eye. She explained the benefits and said If I was interested at a later time to come see her. The internet has been working well. The set up was very easy.
  • CC
    Christina
    Sep 25, 2025
    1.0
    The staff at this store are some of the nicest people I've ever met and very helpful I give them 5 stars but cox in it self 0! I've been with them yearsss an I pay over 300 a mth just for tv and internet. I came to this store to upgrade my boxes I've been to this store 3x cause every box had a problem that they gave me only 1 has worked. The ones I've gotten will only have a welcome screen nothing else I've been told it's a reboot error on cox side now 3rd box it don't even turn on. I'm not paying for someone to come hook something up that I'm capable of doing myself or having to wait around when I work. I'm sure being without cable these last few days I don't even get a discount on my bill. So now I will waste gas an fine again to go get another box to try.. if this next one don't work I will be going to at&t
  • TU
    Tommie Warren Usry
    Sep 11, 2025
    5.0
    Very nice people. Problem handled promptly and efficiently.