Cox Store

Reviews

• DN

  Darrin Naylor

  Oct 17, 2025
  5.0
  WOW! Great group of highly PROFESSIONAL-PROFESSIONALS! The team assisted me and my wife in acquiring two SAMSUNG GALAXY S25 ULTRA mobile devices( which are great I might add) and they did this effortlessly and not as painful on my wallet either. Mr. "D" is an efficient sales professional and the team leader/ Store Mgr- the one who doesn't just meet your expectations but far exceeds them- Jimmy I believe is his name- is incredible! The entire team made me, my wife and my 17yr old daughter feel right at home, giving us VIP service! Perfect fit to what COX has demonstrated and revealed to me for the past 2+ yrs as a COX internet( now mobile) customer! Great service guys.
• TC

  Tyneah curry

  Oct 8, 2025
  1.0
  Cox has gotten so bad in service until I quit!! At the end of the year I will no longer be using them. I remember when my mom and I first got cox decades ago and threw out the years we’ve had nothing but cox. Internet service always go out over 4-5 times a month. The cable always going out. They have only a few tech support that really cares about the customers. They have poor customer service all the way around the board. They want there money but don’t want to give you your right amount of credits and money back from when your service are not working properly. I’m yo the point that I hate cox services. No more cox for me
• DW

  Dejunae Womack

  Oct 2, 2025
  5.0
  I had a fantastic experience with Cox WiFi customer service thanks to Amber! She helped me resolve my issue quickly and professionally. Her communication was clear, friendly, and efficient — she made the whole process smooth and stress-free. It's not every day you get support that’s both fast and genuinely helpful, and Amber really delivered. Big thanks to her and the Cox team for excellent service!
• JM

  Jordan Minor

  Sep 27, 2025
  1.0
  I have had to contact Cox about 5 times this past month about this absolutely terrible internet connection and stability every time I am told the problem has been or is currently being corrected I’m told about some “great deal” that we can add on to our account. I want to believe that they are working on whatever has been causing these unending outages but my faith in them is slipping and my patience is right there with it. I truly hope that this problem is resolved very very soon.
• NT

  Nickolus Trepkowski

  Sep 20, 2025
  1.0
  I hate it when a company charges one price to new customers then doubles it on loyal ones. Charge everyone a fair price!