Business Details
About
Internet Service ProviderBusiness Internet ServiceSatellite and Cable Television Sales and Installation ServiceTelephone CompanyTV & Video EquipmentCell Phone StoreCell Phone Accessory Store
Stay a step ahead at your Cox Store in Henderson. Check out ultra-fast Multi GIG Internet, next-gen 5G mobile plans, and the latest mobile devices—all in one place. Whether you're a multi-player gamer, remote worker, or streaming fan, our team is here to help you upgrade your tech, explore exclusive deals, and provide personalized support to elevate your in-store experience. Take advantage of exclusive offers on Internet + Mobile plans and get the latest in devices and accessories. Cox—A step ahead, delivering the speed, reliability, and service you need to stay connected at home and on the go.
Location
Hours
Reviews
3.5
1,415 reviews
5 stars
614
4 stars
237
3 stars
138
2 stars
95
1 star
331
What are people saying?
AI-generated from customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude or unhelpful interactions.
Billing Issues
Numerous complaints about billing errors, unexpected charges, and lack of resolution from customer service.
Service Reliability
Frequent reports of internet outages and unreliable service, leading to customer dissatisfaction.
Quick Service
Some customers appreciated the quick service at the store, with minimal wait times reported.
Sales Practices
Concerns about aggressive upselling and misleading information regarding service plans and promotions.
- DODominic Olitin6 days ago3.0This location 545 Marks street no longer a cox store, it is Now occupied by Break and Fix Phone repair. Don't waste your time visiting.
- EGE GreshamNov 2, 20255.0A great experience with Greg today. He's so helpful and personable.
- NCNeil May (Mayday Mitigation & CS)Oct 19, 20255.0Tech person was quick and professional.
- CCClaudia ClarkOct 16, 20255.0Not 2 long of wait to just pick up my new internet modem. They do try to sell you on upgrades, cellular sevice...but it was not hard-core. I said No, not today and I was out.
- RSRodrigo SantosOct 16, 20255.0👏🏻👏🏻👏🏻