Cox Store

Reviews

• EK

  Elsita Kahn

  Oct 23, 2025
  5.0
  I just got a new apartment and cox provides WiFi for it. I worked with a new hire named Alex and she was great. The manager Frank was very kind while training her also. Nice to see employees being treated well
• JS

  jeremy styers

  Oct 13, 2025
  1.0
  Cox is the worst company you could deal with. They charge you $100 just to have a technician fix any issues. Even if the issue is with Cox wires/equipment. A company should never charge a customerfor such things. Maintenance of equipment is part of operating costs and is already factored into the service price customers pay every month. To charge another $100 for the company's own maintenance issues is just absurd. Oh and I have yet to get reliable Internet. So their service doesn't even work. Cox should be shut down.
• JG

  Justin Grashorn

  Sep 19, 2025
  1.0
  Besides cox communication in generally being aweful, I was in the store returning equipment since I canceled services. A salesman at the store was lying to a customer about other service providers in the area and calling them ripoffs I held my tongue about the blatant falsehoods he was spewing. Hopefully this reaches people looking for internet service and people do their own research and not fall for these shotty at best sales practices as well as don't let yourself be taken advantage of here.
• EA

  ELI ANTONOV

  Sep 8, 2025
  1.0
  Phone customer service is the worst. No one was able to help me with my issue
• MF

  Mike Ferring

  Aug 18, 2025
  1.0
  I would love to leave zero stars but you absolutely can’t so one star they get. Cox is a terrible company does not care about their customers whatsoever. I’ve been a loyal customer of Cox for well over 18 years had some issues with our Internet came to the solution store got new product because they said our stuff was outdated put in the new stuff still doesn’t work schedule to check to come out on Saturday just to have the appointment canceled Then rescheduled for Monday. Technician lied said they came to my house, rang the doorbell and called me and did not spent two hours on the phone with them to get no help whatsoever taking time off of work for this just to get the runaround. Go to the Cox solution store where the manager Frank, who was less than helpful Telling me we’re just a store. We don’t have any control over that. I asked for phone numbers asked for his bosses phone number refuse to give it to me 10 out of 10 would not recommend Cox communication services for anything.