Cory Laugen - State Farm Insurance Agent

Reviews

• TA

  Tammy Ann

  Oct 21, 2025
  1.0
  I was transferred to this office without my knowledge,after my agent of 26+ years retired. This agent is not here to fight for their customers. They are there to collect their portion of your policy and nothing more. I had to take State Farm to the appraisal process after they denied my June 2024 hail claim. I won the appraisal, I had my roof, siding and gutters etc done by one company and had to deal with another company to put in a new ac, I was told by claims to call back once the ac was done to receive the money awarded to me in my appraisal for the ac. I had the work done above and beyond what was required. I called to let them know and was told they aren't paying out! I was told to take them to court, I turned to this agents office for help and got nothing..what are they paid for honestly? So I proceeded to purchase new insurance elsewhere, I called immediately to cancel my 4 policies and part ways. Days later I was getting bills for these policies in my email...the agent hadn't canceled them! Shady business to have less days to refund..my homeowners had just been paid in full! If you want an agent that actually works for you and isn't just there to stuff their pockets with your premiums...be smart and go elsewhere!
• LH

  Levi Heacock

  Aug 21, 2025
  1.0
  Dont go through this office the only one who is somewhat capable of doing their job is Cory. i don’t know why anyone else is employed there they have very limited skills they can’t figure out how to setup a auto pay. they can’t figure out how to insure a ford transit been trying to get insurance on it now for several days and can never get a call back . Good luck with claims aswell had a handful of shingles blow of my house a couple years ago State Farm made that the worst experience they are very slow on claims and fought me every step of the way. Iv been with them for 10+ years and in the last 3 or so years they have been absolutely horrible. This place is a complete dumpster fire. Stay far away from this place
• CM

  Cristina Mendez

  Feb 12, 2025
  1.0
  I, along with my family, Have been with this insurance for many years and are not happy with the service we have been receiving recently within the past year, but decided to stay to give them the benefit of the doubt, clearly being the incorrect decision. The two gentleman that are normally there are very short and unfriendly with people and don’t seem to “love” their job and or “love” to re assure customers when in doubt. My family and I will be looking at transferring insurance companies 100%.
• NM

  Nanci M

  Apr 26, 2024
  4.0
  Been w them for years! Great service, prompt replies