RB
Richard Bell
Jul 24, 2025
Absolutely Terrible Experience – Do Not Recommend
I placed an order with Content Party Rental for 76 white chairs and 10 white umbrellas for an all-white themed event. What I received was incredibly disappointing and unacceptable. First, they delivered beige umbrellas instead of white — completely throwing off the event’s color scheme. The umbrellas were dirty, rusted, broken, and unusable. The white chairs were filthy, with visible grime and rust. The tables were outdated and worn — definitely not what you'd expect from a professional rental company.
On the day of the event, I called the company to report the mistake and request a fix, only to be told by the woman who answered that “no one was available to help” and I was basically out of luck. I had over 100 guests arriving, and my daughter was devastated that the theme and aesthetic we planned so carefully were ruined.
I followed up the next business day and spoke with Vanessa, who was rude, dismissive, and unprofessional. She said the owner would call me back — that never happened. It's now been days, and I've heard nothing.
Do not use this company if you care about the quality of your event. The items are in terrible condition, the customer service is nonexistent, and they clearly do not care about making things right. Worst rental experience I’ve ever had.