Consumer Direct Care Network Alaska

2.9
11 reviews

About

Home Care AgencyHome Health Care Service
Consumer Direct Care Network Alaska (CDAK) provides quality in-home care and support to families and people of all ages, including older adults, children, and individuals with physical, intellectual, or developmental disabilities, so they can remain safe, healthy, and independent in their homes and communities. Our services include, but aren’t limited to; In-home Personal Care, Chore and Respite, Habilitative, and Veteran-directed care.

Location

Consumer Direct Care Network Alaska
131 E. Swanson Avenue, Wasilla, AK
99654, United States

Hours

Reviews

2.9
11 reviews
5 stars
4
4 stars
1
3 stars
1
2 stars
0
1 star
5
  • SV
    Susanne Vigil
    Jan 22, 2025
    1.0
    It took weeks to get into services, then when I started receiving services and my live-in PCA moved out and robbed me blind , just before Xmas, my services were suspended for several weeks and I had NO help , while they "investigated" my complaint and treated me like I was a criminal . I would NEVER recommend this company to ANYONE that needed care .
  • JA
    Jeanny Alexander
    Dec 27, 2022
    4.0
    So I posted on here about ten months ago some issues I was having with this company.jus5 wanted to let everyone know after speaking to the right person I was giving my dollar back plus some and not from the money they were allocated they fixed the issue I had so thank u for looking out for your pca's
  • TR
    Terri Reynolds-Rogers
    Oct 15, 2017
    3.0
    Some incredibly dedicated staff but the paperwork hassle filing timesheets is a pain. The timesheets are so detailed and unwieldy it is easy to make an error that will result in no paycheck until you correct the error and resubmit. I was faxing timesheets at my expense until they started being rejected. They are refaxed to the home office and become illegible with the 2nd faxing. So I successfully scanned and emailed several over a month but now I'm told they won't be processed that way anymore. I have to fax or drive the 30 mi roundtrip to deliver in person.