Community First Credit Union

4.3
105 reviews

About

Credit Union
Community First Credit Union of Florida is a state-chartered credit union based in Jacksonville serving anyone who lives or works on the First Coast. Community First is one of the largest credit unions in Florida with $2.7 billion in assets and serving 171,000 members. Community First has 21 locations and more than 400 employees. A not-for-profit, Community First is a full-service financial institution offering banking, loans, mortgages and investments for consumers and businesses across the First Coast.

Location

Community First Credit Union
637 N Lee St, Jacksonville, FL
32204, United States

Hours

Reviews

4.3
105 reviews
5 stars
82
4 stars
4
3 stars
4
2 stars
1
1 star
14
  • QQ
    Quez
    Sep 26, 2025
    5.0
    Brittney is very informative and patient I highly would recommend this location!
  • PS
    P.Angeleque Sterling
    Jul 18, 2025
    5.0
    I had an outstanding experience working with Zachary, who went above and beyond to help me secure a car loan. From start to finish, they were incredibly professional, patient, and understanding of my situation. What stood out most was their empathy and willingness to provide clear information and helpful resources, making the entire process smooth and stress-free. Zachary truly exemplifies exceptional customer service, and I’m extremely grateful for their support. Thank you for your dedication and commitment to helping customers succeed! -P.
  • RS
    Richard stafford
    Jun 24, 2025
    5.0
    Sandi was great to work with. Communication was great and she answered all my questions thoroughly.
  • DC
    Dennis Carncross
    Jun 2, 2025
    5.0
    Best bank I’ve ever had dealings with, Gwen and Joel are incredibly helpful, and it doesn’t hurt that they’re very nice personable people to talk to. Highly recommend Community First!
  • AP
    Ashley Pelletier
    May 30, 2025
    5.0
    Zachery from the Express Team was the only person other than Brittany who ever gave me an actual answer to my problem. Not only did Zachery give me an answer, he went out of his way to find a solution to my case! Coming from someone who works in customer service, this was pure customer service at heart! I had never received a call back or any communication until I spoke to Zachery. This wonderful individual deserves a raise and a promotion! Thank you Zachery for assisting me and helping me find a solution.