Commonwealth Credit Union

Reviews

• KA

  Kevin Abernathy

  Oct 2, 2025
  5.0
  Been with Commonwealth credit union 7years. Absolutely best financial facility I have used. Helpful,informational, great security(I almost got scammed selling a car,they INTERVENED ON MY BEHALF) They Really GO THE EXTRA MILE. ALSO THEIR CALL CENTER IS EXCELLANT AS WELL! As a senior their online banking is easy to navigate. SHELBY is the branch manager, she's personal and sharp. 5Stars!!
• CH

  Chad Hord

  Sep 11, 2025
  1.0
  When I called to inquire about the proof of residency required, I was informed that I needed to provide an “LGE bill or something like that”. I asked if my bank statement would suffice, but was met with a dismissive attitude, informing me I need to paying attention. I replied that they had said “something like that” and I was just checking if my bank statement was considered “something like that”. I ended the call, as I was not comfortable with the sassiness and lack of concerns for my first and only question. I will not be opening an account at a bank that treats its customers this way.
• CL

  C Louis

  Aug 19, 2025
  1.0
  Not helpful, and inconsistent with other branches level of service
• JH

  Jeff Hunter

  Jun 30, 2025
  5.0
  Always accommodating and great service
• CC

  CLIFF

  Jun 5, 2025
  1.0
  They illegally repossessed my vehicle and won't return my calls. Inept staff. So I'm reporting them to FTC, state attorney general, the BBB and then im going to sue them. Dont do business with them. They're nothing but extortionist. Paid for 7 yrs and owe 4 pmts and they think they can keep my vehicle. They're getting ready to get an eye opener for unethical business practice.