Comfort By Design

Reviews

• SG

  Sue Gillingham

  2 days ago
  5.0
  Jim and Buck were outstanding and just some really nice guys. Thank you so much for replacing my fixtures, I'm so happy with how everything looks!-Sue
• GR

  Gaylon Riley

  4 days ago
  5.0
  They quickly identified the issue on my fireplace and had the replacement part in their service van.
• SM

  Sarah Morelli

  4 days ago
  1.0
  My 1st ever google review was to this company I felt the need b/c of the great experience from their technicians! I requested them back when we decided to have a $2k steam humidifier installed on our furnace, but very unfortunately those guys weren’t available. This morning a knock on my kitchen window (inside my front porch) 2 men entered and stood inside my kitchen and never offered who they represented, their names, a hand shake or anything- just uncomfortable silence. So I said Hi and let my dog sniff them. She gave the ok, so I lead them through the house to the back corner of the basement feeling very uncomfortable- in fact -so uncomfortable I asked my 17 year old son to stay home from school until they left and messaged my husband to turn the cameras on inside the house. A couple hours later they finished and everything was tidy and they showed me the new set up. I had a few questions they couldn’t answer and they said just to call if I had any other questions. ( Um weird!) Then he said “I guess you owe us money.” 😳. When his IPad was set for payment I asked if the service call fee was adjusted on the bill (they said they would do that since we were repeat customers and just had our duct work cleaned so they would wave the $80) he scrolled to the bottom and handed it back to me and said “I don’t know, I just need your signature here.” 😳. We’re spending over $2k for a humidifier and the only info this guy could give is 1. If we have condensation on our windows to turn it down. 2. It doesn’t work with the AC. If we have any other questions to call. No card or paperwork was left with me. I definitely will not use them again or give a good review.
• NA

  Nancy Alliegro

  5 days ago
  5.0
  Ethan E was just great! On time, excellent service and pleasant!
• JL

  Jeff Lambert

  Oct 31, 2025
  5.0
  Very friendly and fast! I was not even expecting anyone showing up, I called later on in the day on a Friday. I had in my mind nobody will show until Monday, which would have been reasonable. I got a text that he was here in my driveway! The guy wasted no time and had my problem diagnosed almost immediately!