Business Details
About
Insurance AgencyAuto Insurance AgencyHome Insurance AgencyLife Insurance AgencyRenter's Insurance AgencyMotorcycle Insurance AgencyProperty Insurance AgencyBoat Insurance AgencyBusiness Insurance Service
OH-1137175 We are a relationship company brought to life every day by our team’s interaction with our customers. We are committed to connecting to and understanding our customers wants, needs, worries, and cares. We are committed to lifelong relationships that grow and evolve as our customers lives change and grow themselves. This will be achieved by providing exceptional customer care, superior insurance products and services, and always being there for customers when they need us the most.
Details
- Online appointmentsAvailable
- Onsite servicesAvailable
Location
Collin Doyle - State Farm Insurance Agent
781 Beta Dr, Mayfield Village, OH
44143, United States
Hours
Reviews
4.9
63 reviews
5 stars
61
4 stars
1
3 stars0
2 stars0
1 star
1
- JTJeremy TorchinskyOct 20, 20255.0It was such a pleasure doing business with Collin. He saved me $1200 a year! Not even sure how but he works magic.
- KAKevin AndrewOct 9, 20255.0I love the team at Collin Doyle State Farm. They are incredibly responsive and helpful. Highly recommend them to anyone looking for great insurance rates and a helpful staff.
- RMRenee MOct 2, 20255.0Collin's agency is top-notch! I switched to Collin's agency from a different State Farm agent because I know Collin's reputation for great customer service. Clayton helped get me settled with a new auto insurance policy and made sure all of my coverages were appropriate. He patiently explained several features of the policy that were new to me, such as the Safe Driving discount. I'm not an easy customer because I always ask a ton of questions about everything, but Clayton put me at ease and made me feel like I was his only customer. As I told Collin, I'm so relieved to finally work with a responsive, friendly agency!
- SBShane BrandtOct 1, 20251.0Can’t recommend staying away from this group enough. Not only did they increase my insurance premium over 40% over a two year period, they are not processing my refund after I cancelled my policy with them to go with another company. Collin told me it would take a week for my refund to be mailed and it’s been over two weeks. Either their internal processes are broken or they use incompetence as a weapon against their customers. I’m not certain which it is but either is unacceptable. Even if you get a good rate, I would look elsewhere because they will just increase your rate soon enough and make it impossible to get your refund. Edit: at this time I still have not been contacted to complete the refund so it’s misleading to say you ensured it was corrected at this point in time. Spend more time holding the people that manage these processes accountable and less time replying to google reviews within 2 hours of them being posted.
- MAMeghan AmatoSep 29, 20255.0Clayton from Collin Doyles office was very professional, detail oriented and didn’t mind RE-reviewing my dual policies. Was even on a time crunch and he delivered. Kept at it to arrange and rearrange my policies until it fit my needs and budget.
Frequently Asked Questions About Collin Doyle - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.