Our office strives to provide State Farm customers with the most efficient and professional service in the Mid South. We primarily serve the Memphis, Bartlett, Lakeland, Collierville, Germantown, Cordova and surrounding areas as well as the entire state of Alabama, Arkansas, Georgia and Mississippi. We focus on Auto, Home, Life, and Small Business Insurance needs. We take time to complete a personalized comprehensive review of customers’ Insurance needs. We hope to be the first and preferred choice for your Insurance.
I wanted to talk to agents about car and home insurance coverage. We had USAA for many years with a premium of over $400. But now it was time to look for a more economical coverage. I spoke with several agents with different insurances before making a decision. I decided to go with State Farm. My agent handled the transfer from one to the other smoothly and efficiently. The agent was able to save me 1/2 of what I was paying. Not bad! I accomplished what I set out to do. Get car and home insurance coverage at a reasonable price in the most pleasant way. Thank you Jordan!
MD
Marilyn Dates
Oct 27, 2025
5.0
Great experience and very appreciative follow-up.
LA
Lance Amos
Oct 8, 2025
5.0
Great customer service was able to work out a great deal and save over $150 from my previous company. Richard was professional and very helpful to my needs. Highly recommended.
AW
angela williams
Oct 7, 2025
5.0
Jordan Brooks, was very kind and patient with me. No problems answering questions, he help to get insurance I needed for to 2 vehicles. I would not have a problem with referring anyone to State Farm Insurance .
RW
Rico Williams
Sep 27, 2025
5.0
Richard at State Farm has been absolutely amazing! He’s professional, knowledgeable, and always takes the time to explain everything clearly. He genuinely cares about his clients and makes sure you get the coverage that best fits your needs. Anytime I’ve had a question or needed assistance, Richard has been quick to respond and extremely helpful. It’s rare to find someone who goes above and beyond like he does. Highly recommend Richard if you’re looking for great service and peace of mind!”
Frequently Asked Questions About Colin Vickrey - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.
Where do I access my online billing and payment information?
Use the Digital Pay Payment Center link to access your account. Enter your User ID and password to login. You will be directed to your billing and payment information.
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.