Business Details
About
HVAC Contractor
Started by owner Trey Hewlett with one truck, one helper, a bag of tools and a lot of sheer determination, Coastal Air Technologies, Inc. has become one of the area’s leading HVAC companies. Over the years, our company has grown from operating out of a single truck to a state-of-the-art 14,000-square-foot facility, which also houses our very own sheet metal fabrication shop. We’re a family owned and operated business that’s dedicated to satisfying every customer who entrusts us in their home or business.
Location
Hours
Reviews
4.8
185 reviews
5 stars
170
4 stars
9
3 stars2
2 stars1
1 star
3
What are people saying?
AI-generated from customer reviews
Professionalism
Customers consistently praised the professionalism and courteousness of the technicians, highlighting their knowledge and friendly demeanor.
Responsiveness
The company is noted for its quick response times, often providing same-day service and timely communication regarding appointments and repairs.
Quality of Service
Many reviews commend the quality of work performed, with technicians effectively diagnosing and resolving issues, often going above and beyond to ensure customer satisfaction.
Communication
While most feedback is positive regarding communication, there were some mentions of occasional miscommunication or delays in project updates.
Value for Money
Some customers felt the pricing was on the higher side compared to competitors, but many also acknowledged the quality of service justifying the cost.
- SKScott Kowalewski1 day ago5.0The HVAC technicians provided excellent service, arriving quickly after my call and promptly diagnosing the problem with my unit. The repair was done efficiently and my system was up and running again in no time, which was a huge relief. The staff were friendly, professional, and explained every step of the process, making the whole experience stress-free. Highly recommend this company to anyone needing fast and reliable HVAC service.
- JBJames Barry2 days ago5.0I had an amazing experience with CAT. From start to finish, their team was professional, knowledgeable and punctual. They quickly diagnosed the issue with my HVAC system and had it running perfectly again in no time. The technician explained everything clearly and made sure I understood all my options before doing any work. The pricing was fair, the service was fast, and the quality of the work was top notch. It is rare to find a company that genuinely cares about their customers but CAT definitely does. I highly recommend them to anyone in need of heating or cooling services!
- PCPENNY Crapse6 days ago5.0Renee was very helpful and quick at responding and getting Shane Carroll out to fix our cooler. Very professional and as always a pleasure to speak with. Shane was also very professional and communicated what work we needed done. Highly recommend.
- ECElaine CrosbyAug 12, 20255.0Coastal Air Technologies is the best air and heat repair and maintenance company we have seen. We called for a first time maintenance service request and they sent out someone the same day. The technicians were polite and friendly and very trained. They serviced our one year old unit and even corrected issues made by our previous company who installed it. Very impressed with this company.
- JHJohn HowardJun 21, 20253.0The work done so far has been good. Communication is terrible and I am still waiting to get my project finished but supervisor said they have been too busy to get back to me. I have paid $21,000 to date but can’t get work completed. I am very frustrated!