CNY Custom Concrete & Masonry

Reviews

• DS

  Darlene Sturgeon

  Sep 7, 2025
  1.0
  Horrible experience! I paid a great deal of money for a sidewalk. At first it looked beautiful however after 3 months my dark tan sidewalk that matched my house turned gray. I contacted the owner and sent him pictures and he said it looked like the sealer turned white but it could be fixed. When I didn't hear back from him after a couple of weeks I emailed him again. He sent one of his workers up to look at it. This guy indicated to us that there was a problem with how they sealed it and he would talk with the owner. Again I didn't hear anything so after 2 weeks I texted the owner again and reiterated what his worker said and asked when they would fix it. I then received a call from his worker stating that he had just gotten screamed at and he didn't want to lose his job. He told me that we must have misunderstood what he said. When I called the owner he was very rude and basically told us the job was great and he told us the color could change. I advised him that I expected the dark tan to perhaps lighten but not change from dark tan to gray. He was very rude and would not do anything to rectify the situation. I would never recommend CNY concrete to anyone!!!!!
• JR

  John R

  Aug 30, 2025
  5.0
  Concrete came out fantastic. Definitely would recommend.
• KF

  Kevin French

  Aug 22, 2025
  1.0
  Had an appointment for estimate, was told I would hear back from someone in regards my estimate. I waited 10 days haven’t heard back, I’ve message the guy who stopped by and also no response. Luckily I have other companies that want my business. Update, I see the company responded to my review. But they couldn’t contact me directly. This is the problem with companies today. Taking care of a customer isn’t important enough and they want me to contact them about the issue, not the other way around. No thank you I have someone that has been in contact with me for my business. I do hope others have better luck
• JP

  John Popeo

  Jun 26, 2025
  5.0
  Highly recommend. Mario and his team are committed to outstanding work and doing an excellent job.
• MD

  Matt D

  May 7, 2025
  5.0
  Great customer service and the staff is super friendly Love our pitboss navigator