Business Details
About
Car Wash
Providing the best car wash service in the Central United States, Club Car Wash offers a full menu of wash options for a variety of customers. Our menu of washes includes the Rookie Wash, VIP Wash, Elite Wash and the MVP Wash. Club Car Wash also offers each of these washes in a comprehensive list of monthly packages. These packages vary in price, allowing the customer to save monthly through membership.
About Club Car Wash
Founded as Tiger Express Car Wash in 2006, the company rebranded to Club Car Wash in 2019. Currently operating more than 120+ locations in Missouri, Kansas, Illinois, Iowa, Nebraska, Arkansas, Oklahoma, Texas, and Wisconsin; Club Car Wash is one of the largest and fastest growing express car wash companies in the Central United States. Club Car Wash has plans to scale rapidly into Kentucky, Tennessee, and Colorado through acquisitions and new developments.
Location
Hours
Reviews
4.0
410 reviews
5 stars
247
4 stars
55
3 stars
33
2 stars
22
1 star
53
What are people saying?
AI-generated from customer reviews
Customer Service
While some customers praised the friendly and helpful staff, others reported aggressive upselling tactics and poor handling of complaints.
Wash Quality
Mixed reviews on wash effectiveness; some customers noted streaks and unclean areas, while others appreciated the cleanliness of their vehicles.
Membership Issues
Numerous complaints about unauthorized membership charges and difficulties in canceling memberships, leading to frustration among customers.
Facility Maintenance
Concerns raised about the cleanliness and maintenance of the facility, including empty towel bins and malfunctioning vacuums.
Management Response
Negative feedback regarding management's handling of customer complaints and accountability for vehicle damage.
- BABenell AckermanOct 22, 20255.0Customer service is everything to me. Oscar and his staff give exceptional and personable service and I choose this location over the other one close to the same distance.
- LSLisa ShamalyOct 21, 20251.0I was blatantly lied to when they signed me up for their 3 month “special” in May of this year. I specifically asked if this would sign me up for any type of membership and the male attendant said “No, absolutely not”. Then I was just surprised with a $40 credit card charge and they will not refund it. Very poor business practice just to make a buck. Also their car wash sucks. I always left with streaks of unwashed areas. I will never use them again or their affiliate Rapid Xpress. I also plan on telling everyone I know and social media not to use them.
- SLScott LuedtkeOct 19, 20251.0$20 wash, had to use the towels and spray to basically rewash it myself. Lady at the booth was nice, but no manager on site to speak with, and was only offered another trip through the wash.
- CMcinSpyce modOct 12, 20255.0Great experience with the staff, nice helpful and friendly
- YHYohana HerrFloSep 9, 20251.0No te dan en si una manera de cancelar membresía y si llamas o envías correo para cancelarla es una burocracia. Ahora pido reembolso de lo que me han cobrado sin recibir servicio dicen que no pueden reembolsar y que eso estaba en el contrato que firme.. que yo sepa no te dan contrato más que el cobro y un bolante para que aumentes la membresía. Te cobran y no te ponen fácil la cancelación. NO LO RECOMIENDO! Aparte que dañan el vehículo así como muchos comentarios en la reseña. Espero lo que me cobraron sin darme servicio lo den a los empleados como tips no como simplemente a la bolsa de ellos.