Driver Performance
Many customers praised the drivers, particularly George, Blake, and Carl, for their professionalism, friendliness, and ability to create a fun atmosphere.
Service Quality
Overall, customers reported a mix of experiences, with many highlighting excellent service and memorable experiences, while some noted issues with cleanliness and vehicle functionality.
Booking Experience
The booking process was generally described as easy and straightforward, with good communication from the staff, although there were some complaints about last-minute changes and cancellations.
Cleanliness and Maintenance
Several reviews mentioned issues with vehicle cleanliness and maintenance, including malfunctioning air conditioning and dirty interiors.
Customer Service
While many customers received satisfactory resolutions to their issues, there were notable complaints about unprofessional behavior and inadequate responses to problems.