Nic set everything up for me to get a new windshield for my truck. He even got the replacement company call me, Cliff’s office staff is so helpful anytime we call. Thanks a lot.
SB
Sandranee Bacchus
5 days ago
5.0
I just spoke to Ms. Geneva at Cliff Ourso Jr. 's office regarding my auto insurance. She assisted me in setting up the beacon application and I am extremely grateful for her assistance. Her patience and knowledge made the entire process smooth. I did not felt rushed or pressured. I couldn't be happier with the process.
SA
Sederick Armstrong
Oct 24, 2025
5.0
The young Lady that help me today was very professional I ask her to call me today she text me back an said I'll call u at 12 an she did just that she made me feel like she has know me 4 ever I say thank u to the very professional young lady that help me today thank u so much I give her a 10 on all cards .
SG
Stephanie Gandy
Oct 21, 2025
5.0
Every experience I have had with this agency has been so pleasant and easy! I just spoke with Nick about some changes to my policy and he was informative and so helpful. Couldn’t recommend them more!
DB
Donald Barnette
Oct 8, 2025
5.0
My wife was in an accident recently. Everyone at State Farm, but especially everyone in Cliff Ourso's office have been WONDERFUL !!! Thank you for your help with this !!!
Frequently Asked Questions About Cliff Ourso Jr - State Farm Insurance Agent
Do I have to pay for a quote online?
No, you do not have to pay for a quote online. We offer free quotes!
Who do I contact if I have questions about billing or payments?
Please contact your agent if you have questions about your bills, payments or Renewal Coverage Offers. Your agent's phone number and email are available on the details page of your bill.
What can I do on the State Farm mobile app?
The mobile app helps you manage your insurance and banking accounts, get roadside assistance, file claims, and more!
What does Emergency Roadside Service cover?
Emergency Roadside Service will typically cover: Towing your covered vehicle to the nearest repair facility, delivery of gas, oil, a battery, or tires, One-hour of locksmith services, One-hour of mechanical labor for select services.
I can’t log in to my account, what can I do next?
If you have created an online account and can not log in for any reason, please call Customer Care at any time.
Can I go paperless?
Yes, setup is easy! You can set this up when you log in to your account and update your email preferences.
Can I purchase my policy online?
Typically you are able to purchase a policy online at the end of the quote process. If you are not given this option, please reach out to your selected agent or Customer Care.
Can I save a quote to finish at a later time?
Yes, you can save your quote to continue at a later time. When you save your quote you will receive an email that contains a link to the application process.
What if I have more than four vehicles or four drivers in my household?
If you have more than four vehicles or drivers in your household, you will need to reach out to your selected State Farm agent.
Is my account number the same as my policy number?
No, A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.
Can I change my coverages online?
Yes, you can request changes to your coverages online and they will then be forwarded to your agent for processing.
Can I complete the process without an agent?
No, you are not able to complete the process without an agent. If you do not have an agent or have not selected an agent, one will be assigned to you for all your State Farm quotes, policies, and accounts.
When does my coverage start?
Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.
What payment methods can I use?
We accept cash and most major credit cards, such as Visa, Mastercard, Discover, and American Express.