Business Details
About
Laundromat
Clean Rite Center, your neighborhood laundromat superstore since 1996!
Looking for a local 24-hour laundromat that's affordable with 150+ modern machines? Clean Rite has you covered with 60+ locations throughout Brooklyn, Bronx, Queens, Staten Island and Manhattan, and convenient premium laundry services. Always putting our customers first.
• Customer Loyalty & Perks! We love giving back to our customers, and the best way we can do that is by being connected! Sign-up for our loyalty program to get awesome perks such as discounts, free washes, new services and more!
• Self-service laundry with 150+ state-of-the-art washer and dryer machines ranging up to 100 lbs!
• Wash and fold service (drop-off laundry and have it completed same day)
• FREE laundry pickup and delivery (Same 5-star wash, dry, fold service without leaving your home)
• No-coin laundry: pay with cards or our mobile app (cash accepted for purchase of laundry card)
• Open 24 hrs at many locations
• Free Wi-Fi, large-screen TVs, vending machines
• Air-conditioned stores with plenty of folding space and laundry carts
• Free parking and children’s play zones in select locations
Community Focused
• Free laundry days, raffles, giveaways, and local events (Sign-up for loyalty to stay in the know)
• Commercial laundry services for businesses (hotels, gyms, restaurants, etc.,)
• Partnerships with schools and nonprofits supporting low-income families through our discounted laundry card program
About Clean Rite Center: largest laundromat superstore chain in the U.S. With over 60 locations Nationwide, Clean Rite Laundry is available in all NYC boroughs, Maryland, Pennsylvania, Rhode Island, and Ohio, Indianapolis and through all of New England (MA, CT, RI, NH). Since 1996, we have delivered top-rated, reliable, and affordable laundry services in high-traffic urban neighborhoods.
Location
Hours
Reviews
4.4
368 reviews
5 stars
271
4 stars
33
3 stars
20
2 stars
10
1 star
34
- MDM D2 days ago1.0I’m highly disappointed in the service I’ve received with their pickup/drop off service this past Sunday. It worked out only a few other times where I’ve tried their 2 free wash promos and one other time where my order was completed properly. It sucks because the first few times customer service was great from sweet staff who would communicate with me, but went downhill drastically. This last time I paid for rapid service, which requires you to have your order dropped off before 3pm(my order was dropped off at around 2:40pm). At around 6:30PM I hadn’t gotten word that my order was being processed to be dropped off back off to me so something told me to call them since the rapid service is within 4 hours. I spoke with a lady that said that the order was ready but wouldn’t be delivered by Uber because she came in late that day and they wouldn’t come after a certain time. I paid out of pocket to have my own Uber courier pick up my laundry and they told me the order was in fact not ready yet. (Keep in mind she marked the order as ready in the system) I called her again and she said she confused my clothes with another order that was on top of mine. She then says she would start working on my order FINALLY about 4 HOURS AFTER it had already been dropped off - so no way this is rapid service now. I had to cancel my Uber courier which charged me a $5 cancellation fee. I told her to let me know when the order was ready, which she did, at around 9PMish. I ask her if my order can still be dropped off and she said no because Uber didn’t do pickups past a certain time. Again, I order another Uber courier to pick up my laundry. I then ask her to refund me for the rapid service and SHE SAID THE SERVICE WAS RAPID. I rebutted there’s no way it was rapid because the turn around time wasn’t within 4 hours at all, it was more like 6 hours. She then gets an attitude with me and tells me she needs to see what the manager will do and started getting defensive. She seemed as if I was inconveniencing her even though clearly none of this was my fault. I called to speak to the manager the next day and they were not in nor have they called me back. I spoke with another young lady that seemed apologetic and said that the manager would try to give me an incentive code and refund me but I have yet to see this happen. I have no idea what’s going on with this Clean Rite, but I will NEVER use their pick up/drop off service again. It’s not even just about the small $3 add on for the rapid service, it’s the principle. Very poor customer service by the rude lady who was handling my laundry and then all of this calling back and forth just to get a price adjustment with no follow through. Plus I don’t even know what would’ve happened to my clothes had I had never been persistent that day by checking in on my order. The fact that the rude lady was so negligent and rude and the fact that they couldn’t even try to rectify the situation has turned me off from this place.
- ATAfruz TolibovOct 20, 20255.0I really app How the workers are really helpful, especially Vanesse, today i forgot to bring my card with me so i asked Her if she could pay for me until i go and get my card and she actually paid for me and i really appreciate her.
- JHJoweyl HasanOct 15, 20255.0Good service and the people working are very nice.
- JRJohn RobinsonSep 25, 20255.0So, here it is. I've been coming here for about a month now. From the very beginning I've received kindness and hospitality. The staff here have amazing customer service. Even with my limited knowledge of the machines. I even put detergent in the softener compartment and it work out well. Needed to do it again and was offered without arguments, to redo the loads for free. I'm a calm intelligent man who appreciates kindness that's true. So on that note I'm a loyal customer just because of the environment and above and beyond staff. Thank you so much for you.
- JRJamall RogersSep 20, 20255.0This is my first time In Clean Rite Center. The place is 24 hours and great customer service. The worker D did an excellent customers and he is very helpful.