Clayton Homes

Reviews

• MB

  M B

  4 days ago
  1.0
  For what we've spent purchasing our new home here, the entire experience has been incredibly disappointing since the sales agent who sold us our home (Paula) no longer works there. It's like they forgot we even existed. Set-up wasn't finished and I've had to make repeated calls to get issues addressed and some still aren't, although the service orders mysteriously show closed in the MyHome service center. I'm hoping they will make this right because the home itself is beautiful, but as of now, I would recommend going somewhere else for your home.
• CB

  Cynthia Brown-Poplin

  Aug 19, 2025
  5.0
  I am very close to moving into what I have deemed our retirement home. It is the Clayton Vision, and with Paula's guidance, it was built as we dreamed. She was so knowledgeable and professional from our first meeting, I felt she listened and actually heard what we were looking for. When I thought I had a strange question, she never took it as that and made sure I understood everything with the process. She always said that "oh I have a great contractor for that" and she was right!! She always had a smile, and treated every customer interaction as it was her pleasure to assist them. (I have been at the center many times....more than a normal person probably). If anyone wants an honest, dedicated as if your house is the most important one, salesperson, Paula is the one. I never met the manager, as he never was there on a Sat, but he should know not only by her sales, but her customers how awesome she is!!!
• LS

  Lisa Smith

  Jul 14, 2025
  1.0
  I did not purchase from them, but have witnessed the nightmare that my sn and daughter in law have gone through. Everyone super until paperwork signed and house delivered to property. Since then horrible. Many many issues not fixed. Very evasive with follow up and communication with them. 9 months after delivery to today still not completed. No block under, (so fence for 5 dogs can't be installed), cracked tiles, no hot water in master bath shower. Never given keys, so despite being told they could move in can't even lock the door. I love my clayton home. I had a great dealership (Dublin). DO NOT PURCHACE FROM THIS PLACE, YOU WILL BE SORRY. I also intend on contacting the BBB.
• DC

  Deidra Charles

  Oct 7, 2023
  5.0
  I am currently working with Morgan on our purchase of our future home. Morgan is very personable and knowledgeable and so easy to work with. She is making tbis process seem so easy and I look forward to seeing the outcome. If you are in the market of purchasing a new manufactured home I highly recommend stopping by Clayton Mobile Homes in Tazewell Va and ask for Morgan Elkins. Im certain you wont be disappointed.