Clayton Homes

Reviews

• PC

  Patricia Coffey

  Aug 19, 2025
  5.0
  We are LOVING our new home we purchased here!! Dylan made the whole process as easy and painless as possible! It is a process, as with any large purchase, and it was our first. He was patient with our never ending questions and concerns, we had so many! Lol We've been moved in for aprox 2 months and the very small issues we've had were addressed by their maintenance team in a timely manner. Using their app for maintenance requests is the way to go! The team have been super professional and polite when coming to fulfill even the smallest work order. Overall, our entire experience has been wonderful! I'm happy we chose this location, and I'd recommend them to anyone!
• SH

  Shannon Herron

  Jul 2, 2025
  5.0
  I gave this a 5-star rating because overall I'm thoroughly pleased. Dylan that works there was the guy who helped us get our home and he was amazing. He backed up everything he said he would do and he even saved us some money. We got a landing home package through them and he was the one who found the land. Holly Holly Holly recommend using Clayton homes of Rogersville they will do you right!! And if there's any issues after it's all said and done he will fix them or have them fixed.
• RR

  Robbie Russell

  Jun 19, 2025
  1.0
  Place is a joke
• WD

  Wayne Adams (DrOfData)

  Jul 16, 2022
  3.0
  Not a bad place. Sales guy are great, but no single wides, many doubles were inaccessible
• JL

  Jennifer Light

  Dec 31, 2016
  1.0
  I purchased a Norris home from Clayton of rogersville. I would not recommend them to anyone. They fill u full of bullcrap. I started the process and i mean process in January 2016. We took the lot model bc we were told it would b 6 months before we could get one built. Funny thing as soon as ours was pulled off lot they had one exactly like mine to go back in it's place. We closed the first of February, i was told by the salesman that they could have us in the home in a week, weather permitting. Well it took a MONTH. I had to call to see when they would b coming to dig footers and set the home. When they come to dig the footers they was here til after dark trying to get done, these people were very professional and polite. They did leave a mess though, torn my beautiful yard up. I had to call the lot to see when they were going to bring my home. At the time i called thet had not disassembled it on the lot. Took several days to get it here. The company that brought it was NOT PROFESSIONAL. The fussed and cussed the whole time they were here. They tore my electric and cable lines down. Not real happy by then with lot and it only gets worse. The yard by the time they got finish was a lot worse than before. I had to call to get underpinning done, called to get porched done, called to get electric done, heat pump, ect u get to gist. Before we moved in there was a leak in the roof bc someone forgot to plug a hole. Leak in my den through a light. They never checked to see if it did any damage, for all i know i have black mold growing in my ceiling. When i was finally able to move in i had to call several times to get the check for my furniture, it took me calling and throwing a cuss fit to finally getting it. It took 3 monthes to get keys for the doors and then they didn't work on all the doors, they ended up putting new locks on all the doors. The problem now 10 monthes later is, when we did a walk through with salesman i was promised a new front door. After talking with lot, clayton home office and Norris homes i was told i would b getting a new door. I was told it would take a week for them to get one and install it. That was 3 monthes ago, guess what still no new door. Before Christmas the service guys came with a door, WRONG ONE. Told it would b another week to get one. STILL NO DOOR. Everytime wind blows it whistles around door where it doesn't fit right. I WOULD NOT recommend this lot to my worst enemy. Watch out. Feel sorry for other people who have dealt with this lot, know what they are going through. I love my home not the salesman.