If giving this clayton homes of alcoa zero stars was possible I absolutely would in a heartbeat. I spent my hard earned money and my future hard earned money on a quality house to be put in my dream spot. Ive had nothing but one problem after another since the beginning. Communication is one of the biggest issues! I have followed up numerous times with no answers or being put off with "ill pass it along". My backyard pools water, my front door doesnt seal properly allowing bugs into my home, I have chips in the bathtub they agreed to fix upon signing the closing paperwork, nails coming up in the floor, strips coming off the walls, floor creaking, the lady overhead of my project forgot the welcome home day to hand over my keys- I had to reach out seeing as she was late and she admitted to forgetting, they forgot to tell me my water under the sink was turned off due to there not being the correct clamps and such on hoses with caused me a huge water leak, there are huge tire ruts in my yard from where they delivered the home when it was raining.. i could sit here all day. Im extremely unsatisfied. Clayton homes of alcoa took my hard earned money and my dreams and made them so so... such a disappointment. This location should be ashamed of the way they've communicated and carried out the project on my home.
SS
STEPHEN SHEFFER
Aug 20, 2025
Thank you Danielle Rogers !! From the beginning, of showing me mobile home . As well as keeping me informed, and updated from day 1, until finish !! Very personable, and knowledgeable, employee ! Highly recommended !! And I thank you !!
CM
Cara McGinnis
Aug 18, 2025
Danielle was amazing and was so patient with us the whole process. We would 100% come back to her and do the process all over again! If you need a home make sure to call in and get ahold of her or any of the lovely employees they have in office.
AS
Angela Spaziano
Jul 4, 2025
I have been shopping for a home for almost four months, it was a total nightmare. Homes falling through, throwing money hand over fist for deposits, air bnbs, storage you name it, I spent it. I called Clayton & reached Haiden she said I got you, when do you want to move in, I said next week, not believing it was even possible. Haiden did it we closed on a Tuesday & moving by Thursday, the day before 4th of July. Hadien is amazing answered all my questions quickly. She made the whole process stress free. I cannot express enough gratitude to her. I am a single mom of three daughters & she made home buying by myself a really.
JP
Jordan Pierce
Jun 16, 2025
Toured homes with John. He’s fantastic. Thorough and very friendly. Come see him!