Professionalism
Technicians are consistently described as professional, knowledgeable, and courteous.
Customer Service
Many customers praised the company's customer service, highlighting responsiveness and helpfulness.
Technical Expertise
Technicians demonstrated strong technical skills, effectively diagnosing and resolving issues.
Communication
Customers appreciated clear communication regarding services performed and recommendations.
Mixed Experiences
Some customers reported negative experiences related to upselling and service inconsistencies post-merger.