Citysearch Rental Network Inc.

Reviews

• NN

  NP

  today
  5.0
  Sending thanks from Greece! Lisa at Citysearch went the extra mile to connect me, a medical student, with one of her property owner clients — a medical specialist. They’re so much more than a property management company!
• BP

  Barb Pell

  Oct 25, 2025
  5.0
  Great service for our rental experience. The unit was exceptionally clean. Lana was very thorough during our walk through of the unit and we received a welcome letter with all the important phone numbers. Well done Citysearch!!
• EH

  Edgar Hünninghaus

  Oct 13, 2025
  1.0
  Our experience with Citysearch started off reasonably well. During the tenancy, communication was fine and most of our maintenance requests were handled quickly. Unfortunately, the way things ended left a very sour taste. When our initial 12-month lease came up for renewal, they informed us they wouldn’t be extending it as the owner decided to sell the house, which is of course well within our rights. Due to the poor timing of this for us we tried to find a temporary solution, but the follow-ups we received from Citysearch personnel were unnecessarily brief, poorly written, and unprofessional. After moving out, we were shocked by their initial damage deposit deduction estimate with more than half of our deposit, using vague, inflated charges and no clear justification. Only after we questioned it did they reduce the amount, seemingly just enough to discourage us from filing a dispute. Anything to squeeze a couple hundred dollars out of a young family. The final deductions were for unclear cleaning charges, even though we had the carpets professionally cleaned as required by the lease and left the house in good condition. Their report mentioned things like dusty baseboards and the carpet, which was probably already decades old when we moved in. Overall, this company shows little professionalism or flexibility at the end of a tenancy. What began as a positive experience turned into a frustrating and disappointing one. I would not recommend renting through Citysearch.
• DS

  Donna Stewart

  Oct 9, 2025
  5.0
  My mom and I recently dealt with citysearch and our experience was nothing but amazing. They were thorough in their vetting process but also very helpful throughout the whole experience. The condo that my mom rented was nothing short of spectacular, was kept in immaculate condition and when she moved in even though we had a short turn around time for getting the place cleaned everything was spotlessly clean. It shows that they take pride in keeping their condos updated and well maintained. Working with Ashwin was amazing and we are grateful for the experience we had with them. I would recommend them any day!!!
• KO

  Kristian Orlov

  Oct 6, 2025
  1.0
  My experience with this rental agency has been extremely disappointing and unprofessional. From the very beginning, communication has been consistently poor — emails and requests often go unanswered for long periods, and when they do respond, it’s usually after significant delays and without providing any real resolution. I’ve had to spend an unreasonable amount of time and effort just chasing them for basic updates and answers that should have been provided promptly. Instead of managing issues responsibly, I was left running after them for progress on matters that were clearly their responsibility. There have also been clear breaches of contract and a lack of respect for agreed terms, showing little regard for professionalism or accountability. Their disorganization and poor communication have caused unnecessary frustration, wasted time, and added stress throughout my tenancy. Overall, this agency has shown a serious lack of reliability, responsiveness, and professionalism. I would strongly caution anyone considering renting through them to think twice — based on my experience, they fail to meet even the most basic standards of proper property management and client service.